We exercise extreme diligence in maintaining the security and confidentiality of information processed by us. Data is safely stored within our data center and is protected from potentially criminal acts, failure of equipment, or failure of utility supply. We take the following steps to ensure it:

Physical Security

Our facility has 24/7/365 on-site security and has restricted access. Employees follow strict instructions both about physical areas of work and projects assigned to them.

As a matter of course, we conduct a conflicts check before beginning an assignment. We hold regular audits to ensure employee compliance with security

procedures. Along with mandatory precautions, such as restricted internet and email usage, multilevel identification and password protection procedures, our network is constantly monitored to ensure security.

Additional measures to maintain confidentiality of legal information include restricted usage of data storage media like floppy disks and CDs at data collection points in the company to ensure that no information is leaked out by the employees. All the employees are required to sign a confidentiality agreement to prevent any possible leakage of information.

Secure Transmission

We maintain secure transmission of all data with encryption technology. Secure web-based data retrieval, authenticated access points, firewalls for servers, up-to-date anti-virus software are other measures to eliminate unauthorized access/ interception or alteration of customer’s data.

Application Security

Stringent security checks are in place to ensure data input security with specific security features for telephone and internet access and for transmission of Voice Files from Third Party Applications.